We understand that you don’t want to wait days or even weeks for your supplements to arrive. If you order before 1pm AEST, we will dispatch your order the same day (*excludes weekends and public holidays).
We offer FREE shipping on all orders over $150, and a flat rate of $9.95 for orders under $150 shipped direct to your door Australia wide!
Any return request must be made within 30 days of purchase. Please refer to the following requirements to be eligible for a return:
- Unopened within its original packaging
- In as new condition
- Accompanied by a Tax Invoice or Proof of Purchase
- Returned to us at your own expense
If you would like to request a return for a product, please contact us on 0420 232 170 during business hours (Mon – Fri 8am to 4pm AEST) or send an email to firstname.lastname@example.org.
Damaged / Faulty Goods
If you have received a damaged or faulty product from Healthy You HQ, please send a picture of the goods to email@example.com with your original Order Number and we will send you a prepaid return slip to send the goods back to us within 30 days of purchase, and we will resupply the order for you.
Refunds will be on a case by case assessment. Goods and receipts must be provided to be eligible for a refund. Healthy You HQ reserves the right to deny a refund if they deem the goods or services to be satisfactory.